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Privacy Policy

Privacy Policy

1. Introduction

Welcome to Westernraos LLC . We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and our cable TV services

By using our Services, you agree to the collection and use of information in accordance with this policy.

When you use our Services, we may collect the following personal information:

  • Contact Information: Name, address, phone number, email address.

  • Account Information: Username, password, billing information, and account preferences.

  • Service Usage Information: Details about your cable TV service usage, including viewing history and interactions with our services.

  • Technical Information: IP address, browser type, device information, and access times.

2.2. Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as demographic information and usage statistics.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Services: To deliver, maintain, and enhance our cable TV services and customer support.

  • To Process Transactions: To manage billing, payments, and account-related activities.

  • To Communicate with You: To send important notices, updates, and promotional information (if you have opted in).

  • To Personalize Your Experience: To tailor our services and recommendations based on your preferences and viewing history.

  • To Ensure Security: To detect, prevent, and address fraud or other illegal activities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors and customer support providers. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

  • For Legal Reasons: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and safety, as well as the rights and safety of others.

  • With Your Consent: We may share your information if you provide us with explicit consent to do so.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Choices and Rights

  • Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information by logging into your account or contacting our customer support team.

  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in the email or contacting us directly.

  • Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Westernraos LLC
218 W Hubert Court, Fresno CA
93711
18559963227